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FAQ

  • What services do you offer?
    We provide a full range of automotive services, including engine repairs, mechanical diagnostics, routine maintenance, oil changes, brake and suspension repairs, and safety certificates.

    Do you work on all car makes and models?
    Yes! Our expert mechanics are experienced in servicing all makes and models, including petrol, diesel, and hybrid vehicles.

    Do you offer mobile mechanic services?
    No but in case of an emergency, you can get your car towed to us and we’ll look at it asap.

  • Do I need to book an appointment, or do you accept walk-ins?
    To ensure prompt service for all our customers, we prioritise bookings and will only accept walk ins on availability. 

    How can I book an appointment?
    You can book by calling us directly, filling out our online contact form, or visiting us in person.

    How long will the service take?

    The car is required at the workshop prior to 8am and will be kept for the day. We will contact you once we have completed your service and passed all safety checks. This would usually be after 2pm onwards. 

  • How much do repairs typically cost?
    Pricing varies depending on the service and the vehicle. Contact us for a free quote, and we’ll provide transparent pricing before starting any work.

    What payment methods do you accept?
    We accept cash, EFTPOS, credit cards, Amex and bank transfers.

  • Do you offer warranties on your repairs?
    Yes, we stand by our work and offer warranties on parts and labor—speak to our team for specific warranty details.

     

    Do you use genuine or aftermarket parts?
    We use high-quality parts, both genuine and aftermarket, depending on your preference and budget. We’ll always discuss options with you.

    To ensure quality and safety, please note that we do not install parts provided by customers. We source our own parts to ensure we are covered by warranties and verify compatibility.  

  • What should I do if my car breaks down?
    If your car breaks down, contact us for advice — we may be able to recommend a towing service to bring your vehicle to our workshop.

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